Logistics, Order handling and Shipments

All processes within the supply chain from order processing to payment are carried out by either our Customer Service Center located in Oss, the Netherlands, or (for our customers in the USA and Canada) our Customer Operations Department located in Des Plaines, IL, United States of America. 

At both locations, a dedicated Customer Service Officer is assigned to each of our customers. He or she will take care of all aspects of your order and will provide the best support in every situation. Customer orientation, commitment, know-how and close cooperation are the best qualifications to fulfill the wishes of our customers in the spirit of good partnership.